Alliance Flood Group

Built On Trust. Powered By Experience.

The Alliance Standard

Where Carrier Priorities Become Operational Reality

Who We Are

Flood Cat Specialists

Alliance Flood Group was founded by experienced flood adjusters with extensive catastrophe deployment backgrounds.

Having lived through decades of Gulf Coast hurricanes, we understand firsthand the disruption flood events bring to policyholders and carriers alike. Our mission is to deliver claim handling with the same urgency, and care we would expect for our own families and communities. We treat the insured and every home as if the storm surge had reached our own doorstep.

Integrity In Service

We prioritize quality over volume, ensuring every vetted, A+ adjuster representing AFG reflects our standards to protect both the policyholder experience and carrier reputation.

  • Professionalism

  • Compassion

  • Responsiveness

  • Accountability

Innovation Driven Operations

Our crafted approach integrates experience with modern technology.

  • Advanced Photo Capture

  • 3D Property Scanning

  • AI-Enabled Claim Routing and Triage

These tools enhance estimate accuracy, ensure complete loss documentation, facilitates intelligent claim triage, and optimize claim workflow.

Located in the Pacific Northwest, Eastern Corridor, Rocky Mountains, Southern and Gulf States, our team has written hundreds of millions in claim estimates.

Our Core Services

Field Inspections

Our team of adjusters brings over 160 years of combined NFIP, RCBAP, and Complex Commercial claims experience.

We provide comprehensive on-site inspections with detailed documentation supporting accurate claim resolution.

Carrier-Ready Files

Timely delivery of estimates, photographs, and complete claim files formatted to carrier and NFIP standards.

A single point of contact for claim related communication eliminates confusion and errors.

CAT Deployment Services

Rapid nationwide deployment providing scalable adjusting support during catastrophe flood events.

With consistent execution, our dedicated full time adjusters and examiners, align with carrier expectations.

Claim Workflow

Assignment Received

Claim intake acknowledged immediately and logged into our secure tracking system. Assignments are managed with accuracy, transparency, and professionalism.

File Review & Adjuster Assignment

Policy details, carrier instructions, and loss information reviewed and assigned to a qualified flood adjuster.

Insured Contact Within 24 Hours

Adjuster promptly contacts policyholder and schedules inspection.

On-Site Inspection & Estimate Preparation

Comprehensive field inspection and written estimate with supporting documentation including photographs, and measurements.

Quality Assurance Review

Internal QA review ensures accuracy, completeness, and full carrier compliance.

Carrier Submission & Ongoing Support

Final Claim submission through carrier portal. Continued support provided until claim resolution.

Why Carriers Choose Alliance Flood Group

Your values become our standard, delivered through a forward-focused Alliance

Our Partnership Model

AFG was built specifically to support insurance carriers with dependable, compliant, and scalable flood claim services. Our A+ team of adjusters understand customer service, carrier workflows, documentation standards, and the importance of delivering accurate, audit-ready files on schedule.

Built on Trust, Respect, and Integrity, we operate as a seamless extension of the carrier. Guided by strong moral values, our focus is on fair, ethical adjusting, committed to the betterment of the insurer, the policyholder and their communities.

We provide responsive communication, professional field representation, and reliable performance across both daily claims and catastrophe deployments. Our disciplined processes and experienced adjusters help carriers maintain operational efficiency while protecting policyholders.

  • Roni L. - RCBAP

    "Thank you, you made the process so much easier, your patience, time, and commitment with me was appreciated. I don't know what I would have done without you."

  • Sandra and Gene O. - Residential Policyholders

    "Your expertise, knowledge, eye for details and insight to the demolition process have made this horrible experience far easier than we could have ever hoped. We cannot express how grateful we are."

  • Robert and Robin C. - Southern Gulf States

    "Words cannot describe the great work you did for us. The professional attitude and compassion that you displayed was one of the few things that kept our heads up for hope."

  • Fred and Deb C. - Residential Policyholders

    "We just wanted to say thank you Sherry, your obvious years of extensive experience helped us stay calm as you guided us through the process. It gave us the confidence and security we needed to get through the worst time of our lives."

  • Dave Thomas - RCBAP

    "You are an amazing adjuster, your ability to convey so much information with such ease and clarity saved my sanity. I will never be able to thank you enough."

  • Christine & Greg B. - Residential Policyholder

    "My husband and I are so blessed to have you as an adjuster, your expertise, level of compassion and patience demonstrated during this entire process will never be forgotten."

Contact Information

Alliance Flood Group

Carrier-Focused Flood Adjusting Services Nationwide

Phone: (251) 213-9600

Email: info@allianceflood.com

Response Time: Within 24 hours

Deployment: Nationwide Catastrophe Response

Contact Alliance Flood Group

Responsive, carrier-focused flood adjusting services nationwide. Contact our team for claim assignments, deployment inquiries, or general information.

Call Our Claims Team
Email Our Claims Team

Flood Help 101: A Resource for Policyholders and Carriers

Developed by experienced catastrophe flood adjusters, Sherry Odom and Karen Hameroff, this professional guide helps policyholders, carriers and agencies prepare for, navigate, and recover from flood losses.

This image packed book provides step by step direction, practical checklists, resources, and expert insight from veteran field adjusters.

Preview and Download Coming Soon